top of page
FAQ
-
9. Technical support and availability of techniciansOur technicians are readily available near you. They are call away. However, many distributors prefer we train their specified technical teams/ technicians on how to do the installations.
-
1. How do I become a re-seller?You simply call / email the contacts given on our website, social network sites or media advertisement. One of us will guide you through the simple process to join. We accept applications from the following categories; ​ MPESA / Airtel Agents Mobile Phone Sellers Electronic shop owners Consumer Electronic Retailers Car Accessory Shops Car Dealerships/Manufacturers Security Services Companies Fleet Tracking Companies Boating and Outdoor Retailers Mobile Network Providers Insurance Companies and agents Automotive Installers and assemblers People willing to start businesses and have registered businesses or registered sole-proprietors
-
12. What discounts do I get on large purchases?We offer the highest discounts that reach 80% ensuring that you are fully benefitting from our solutions
-
2. What are the benefits of a re-seller / distributors?There are multiple benefits accrued to being our re-seller, including; It is very easy to sell our solutions. We have the smallest tracking device in the market, easy to use Mobile Application and Online Web-based Platform, and unmatchable security features. Through innovation and research and development, we are now a global leader providing customizable products that meet our clients’ demands. High profit margins ranging from 20-35% of depending on the Re-seller Group you choose We support you technically and you handle the soft part of the business, e.g, we are responsible for all system maintenance, upgrades and developments. For the installation of tracking devices, you can use our company’s technicians. However, many distributors prefer we train their specified technical teams/ technicians on how to do the installations We conduct personalized training at re-seller convenience to ensure you learn everything necessary for smooth running
-
7. What support do I get?Technical support Availability of company technicians around you Training 24/7 customer support Training materials and facilitations Offering training to technicians appointed by re-sellers
-
4. Do you have existing customers?We have thousands of clients in different parts of the world using our solutions who fall in all the categories stated in (3) above. Be part of us and part of the future
-
3. Where do I sell?We have millions of vehicles around the world. We bet there are 100s of vehicles around where you are. These are the clients you sell to. We categorize them in to; ​ Governments Security Firms Transport and Logistics Companies Car-hire and taxis Individual Car-owners Schools and institutions of higher learning County governments Non-Governmental Organizations Passenger Service Vehicles (Matatus) Vehicle Showrooms and Exhibitions Banks and Micro-finance Institutions Insurance Firms Motorbikes owners and companies Remember, every client stated above calls for specified product features which we help re-sellers accomplish
-
5. How do I get my money after making a sale?After you have completed a sale, you retain the money that belongs to you and wire what belongs to the company
-
8. Who brands of my shop or premises?We provide all the materials to brand your shop / premises depending on the size of the shop, regardless of where you are
-
10. In case of questions or concerns regarding the system, how do I get help from the company?"As stated earlier, we have a 24/7 hour customer service. In addition, we have various avenues you can use; emails, skype, telephone calls, visiting any of our offices near you or requesting for further training where our company representative will visit your premise
-
6. Am I allowed to enter into partnerships with companies who are willing to use AfricarTrack International products?Yes. You can enter into as many partnerships and collaborations as you want. We will support you in fulfilling their demands. We have Re-sellers using this model around the globe
-
11. Can I purchase on debt?Yes. This depends on frequency of purchases and re-seller category
bottom of page