TRAINING
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The AfricarTrack tracking solution is a user friendly vehicle location system. Full training and support is a key part of our solution for customers to enable them ensure that appropriate individuals are able to take full advantage of the rich functionality the system offers. We offer a range of training programs to enable you gain more from the system. Onsite workshops and remote training services provide useful and practical solutions. We provide a comprehensive electronic version and hard-copy version manual which are supplied in line with customer requirements.
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For our distributors, we offer personalized training and support to ensure you understand the products and models. We give learning materials and 24/7 support to ensure you running smoothly.
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One common question we get from our distributors. ''Who provides the technical support?''. We provide all this at all times. All you do is make money as we provide the technical work for you at no fee
INSTALLATIONS
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AfricarTrack Int’l offers effective installation solutions that meet our customer’s precise requirements.
Our nationwide team of experienced and directly-employed technicians are qualified, trained and insured to work on any vehicle, ensuring the entire installation process is streamlined. Each installation takes approximately 90 minutes including pre and post vehicle checks with full customer sign-off.
Our technicians also provide a full driver demonstration for any in-vehicle devices. We work with the relevant members of your team to avoid delays or any disruption to your ongoing field based operations. Typically installations are undertaken at one or more locations to suit your convenience.
WHAT IS GPS FLEET TRACKING?
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GPS fleet tracking refers to the use of Global Positioning System (GPS) technology to help identify, locate and manage multiple vehicles and assets on a map--all in real-time. Location, movement, vehicle and mileage data generated from GPS location- and time-based information is widely used by companies to boost their fleet efficiency, safety and compliance.
Companies that implement our GPS fleet tracking for better job management report reduced fuel consumption due to less idle time and improved driver routes. Fleets, big or small across all industries, who install GPS fleet tracking software stand to provide superior customer service by improving delivery times, drive time, driver-dispatch communication, customer service, safety, compliance and beyond.
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SUPPORT OVERVIEW
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We deliver customer service that goes the extra mile. Our nationwide network of dedicated service professionals provide the tools, resources and support you need to get the most out of your GPS fleet tracking system.
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Certified installers guarantee fast, accurate installation.
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Dedicated customer care representatives are available for fast problem resolution 24/7.
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Live and on-demand videos and training courses help to develop your skill and fluency with the system.
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“Train the trainer” services are available to create experienced fleet trainers within your organization.
Our fleet support services don't stop there. We have a dedicated monitoring team in our control room monitoring each of our client’s vehicles just to ensure your fleet is safe with us - even when you are busy.